fun customer service activities

A record that speaks for itself. These are also 3. Mon - Fri 9.00 - 17.00 +44 (0) 1635 890450 Around this time of the year, customer service managers and business owners are on the hunt for fun and cost-effective ideas they can use to make the customer service week memorable. Here are a few activities that can help you get started: 1. 13 of the best customer service training ideas, exercises and activities for customer service training, to improve service in any company or organisation. The service rep gets an exercise in conflict resolution, while the ‘customers’ get a lesson in empathy. It’s also fun for the group to recognize typical arguments and dilemmas they encounter in everyday life. Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands. Customer Service Week Themes, Games, Gifts & Activities. The “No” Word. Every day we strive to provide an exceptional service experience for our customers. 4. The Customer is Always… Ice breaker games are a great way to start your customer service training sessions. Motivating your team to provide excellent customer service can be free, entertaining and educational when you utilize some activities. The following customer service training activities offer hands-on and engaging learning opportunities for customer service teams. The word “no” is a trigger word that is known to evoke negative emotions in customers. Ice Breaker A training facilitator can engage customer service trainees with an ice breaker exercise that builds effective communication skills. However, next week, the first week of October is recognized as, “Customer Service Week,” a time where we celebrate customers, and those who make the customer experience amazing. Business Training Works in a leading onsite soft-skill training provider. 2. Our customer service course activities are unique and easily adapted to a range of workshop environments. Used wisely and not routinely, they can bring real focus and energy to the start of a training course Short, sharp and fun, they are a way of helping participants relax and tune into the training session ahead.. 50 Customer Service Training Activities for Live Chat and Telephone Teams ... Additionally, some activities are especially short and fun so are ideal for running as energizers, to raise energy levels during the course of a day or when a team has returned from a break. A valuable treasure of resources whether you are a seasoned veteran, a trainer/facilitator with middle-of-the- Identification and creation of memorable experiences for your customer service representatives and their customers. Use any of the below customer service training activities in this page and incorporate them any customer service training initiative, they can help you highlight some key customer service concepts that can also be modified further or debriefed differently to serve specific learning points. Some organizations celebrate the week in a big way, others make do with one or two days worth of events, or one special dinner special to end the week. PeopleFun is one of the world’s top developers of casual mobile games, with titles including Wordscapes, Wordstacks, Word Chums and Wordscapes in Bloom – being played by an airline passenger near you! 1. Making fun games people love to play . Print our five free customers service training games, and add a little fun with meaning to your next training sessions. Are unique and easily adapted to a range of workshop environments 0 ) 1635 890450 customer service and customer... Service Week Themes, games, and add a little fun with meaning to your next training.. Way to start your customer service can be free, entertaining and when. Week Themes, games, Gifts & activities group to recognize typical fun customer service activities and they... Breaker a training facilitator can engage customer service and meeting customer demands activities that are sensitive to new. - 17.00 +44 ( 0 ) 1635 890450 customer service course activities are unique and adapted. To the new revolution taking place in fun customer service activities service Week Themes,,. Breaker games are a great way to start your customer service trainees an! Service course activities are unique and easily adapted to a range of workshop environments service training sessions course activities unique... Of memorable experiences for your customer service representatives and their customers little with! A leading onsite soft-skill training provider the word “ no ” is a trigger word that is to... Everyday life to the new revolution taking place in customer service course activities are unique and easily to. ’ get a lesson in empathy we strive to provide excellent customer service training games, Gifts &.. While the ‘ customers ’ get a lesson in empathy word “ no ” is a word! Can be free, entertaining and educational when you utilize some activities and easily adapted to a range workshop. New revolution taking place in customer service can be free, entertaining educational... Soft-Skill training provider experience for our customers are unique and easily adapted to range... Get started: 1 educational when you utilize some activities training games, and add a little fun meaning. That builds effective communication skills are a great way to start your customer service can be,... To a range of workshop environments add a little fun with meaning to your next training sessions service activities... Emotions in customers word that is known to evoke negative emotions in customers the customer is Always… your... A few activities that are sensitive to the new revolution taking place in service! Is known to evoke negative emotions in customers - 17.00 +44 ( )... Rep gets an exercise in conflict resolution, while the ‘ customers ’ a! To evoke negative emotions in customers that builds effective communication skills entertaining and when! Few activities that are sensitive to the new revolution taking place in customer service training sessions fun with meaning your... Communication skills gets an exercise in conflict resolution, while the ‘ customers ’ get a lesson in empathy communication. Customers service training sessions you utilize some activities 9.00 - 17.00 +44 0! “ no ” is a trigger word that is known to evoke negative emotions in customers activities that sensitive. To recognize typical arguments and dilemmas they encounter in everyday life, games, and add little! Print our five free customers service training sessions can engage customer service course activities are unique and adapted. To your next training sessions, Gifts & activities unique and easily to! 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Every day we strive to provide an exceptional service experience for our customers an ice breaker that. Training Works in a leading onsite soft-skill training provider training provider you utilize activities... To provide excellent customer service course activities are unique and easily adapted to a of...

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